Privacy Policy

Pacific Rim Logistics Inc. ("we," "our," or "us") is committed to protecting your privacy in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).

Information we collect

We collect information you provide directly to us, such as when you request a quote, contact our team, or engage our services. This may include your name, business email address, phone number, company name, and any details relevant to your logistics requirements.

How we use information

• To respond to inquiries and provide requested services.
• To manage customs and freight documentation as required by law.
• To improve our website and client experience.
• To send operational communications about active shipments.

Sharing of information

We share information only as necessary to provide our services — for example, with carriers, customs authorities, and trusted overseas partners. We do not sell personal information.

Data retention

Records related to customs clearance and freight forwarding are retained for a minimum of six years as required by Canadian regulation. Other information is retained only as long as needed for the purposes described.

Your rights

You may request access to, correction of, or deletion of personal information we hold about you. Contact our Privacy Officer at info@pacificrimlogisticsincsolutions.online.

Contact

Pacific Rim Logistics Inc.
1055 West Georgia Street, Suite 1500, Royal Centre, Vancouver, British Columbia V6E 4N7, Canada
+1 260-233-5234